Monday, August 19, 2019
Mech. of Pitching :: essays research papers
à à à à à A baseball pitcher throws a baseball across the plate and the batter hits it to center field, and elderly man pitches horseshoes, a young person spikes a volleyball, student practices driving a golf ball while a college athlete practices punting a football. Once more, as is the case with pushing and pulling, a widely diverse set of activities has a common denominator. Each of these activities involves sequential movement of the body segments resulting in the production of a summated velocity at the end of the chain of segments used. The path produced by the end point of this chain of segments is curvilinear in nature. Sequential segmental motions are most frequently used to produce high velocities in external objects. Depending on the objective of the skill, speed, accuracy, distance, or some combination, modifications in the sequential pattern may be involved, larger or smaller ranges of motion might be used, and longer of shorter lever lengths may be chosen. Re gardless of the modifications, the basic nature of the sequential throwing, striking or kicking pattern remains the same. à à à à à Broer was the first to call attention to the similarity of movement patterns used in seemingly dissimilar activities such as the baseball pitch, the badminton clear, and the tennis serve. Objective evidence of such similarities between throwing and striking activities within each of the three major upper-extremity patterns; overarm, sidearm and underarm. The representative activities from these categories across throwing patterns also showed great similarity in the muscular action of the lower extremity. Atwater distinguished between the overarm and sidearm throwing patterns in terms of the direction in which the trunk laterally flexed. When lateral flexion occurred away from the throwing arm, and overarm pattern was used; lateral flexion toward the throwing arm indicated a sidearm pattern. The underarm patter is distinguished by motion predominantly in a sagittal plane with the hand below the waist. Each pattern involves a preparatory movement referred to as a ba ckswing, or windup, followed by the establishment of a base of support prior to the initiation of the force phase and ending in the follow-through. The base of support in the direction of the force application; forward and backward is a distinguishing feature of skill level. It has been well documented that more highly skilled individuals have longer strides. Once the base has been established, the more proximal segments begin the force application phase while the more distal segments complete the backswing.
Sunday, August 18, 2019
How do poets from the pre 1914 poetry present their ideas about love Es
How do poets from the pre 1914 poetry present their ideas about love and relationships? The poems I have chosen to write about are ââ¬ËThey flee from meââ¬â¢ by Sir Thomas Wyatt (1503-1542), ââ¬ËThe unequal fettersââ¬â¢ by Anne finch (1661-1720) and ââ¬ËTo his coy mistressââ¬â¢ by Andrew Marvell (1621-1678). I chose these poems because I found them attention-grabbing and remarkable as they all are based around the same topic of love and pretence. Also I liked these poems because of the fact that they have a message that is still true even in todayââ¬â¢s world. Wyatt wrote this poem as an epigram of what court life would be like and what would come along with it. ââ¬ËThey flee from meââ¬â¢ is a poem of love and what Thomas Wyattââ¬â¢s attitudes are of love and hat it can do to you. The main theme of this poem is that women did just about anything to be with Thomas but eventually in hardly a long time they fled from him as the title suggests ââ¬ËThey flee from meââ¬â¢. However an important theme is the uncertainty of life in the court of a cruel, fickle tyrant like Henry VIII. This suggests that although the life in the court of Henry VIII may be appealing and attractive it also comes with great dangers. The poem is set in the 16th century. And is basically about Thomas Wyattââ¬â¢s life and mainly in relation to women and what he thought of them. Coming from the title ââ¬ËThey flee from meââ¬â¢ something is running away from Wyatt. And this something is women. The poem was written from a male point of view so this could mean that the whole poem was to one side i.e. biased in the favour of men. The type of language used is 16th century and uses words that we do not usually use now. Some of these words are ââ¬Ëguiseââ¬â¢, ââ¬Ëforsakingââ¬â¢ and ââ¬Ënewfanglenessââ¬â¢. Althoug... ...tells her to use up the time we have now otherwise we wonââ¬â¢t know what could have been. He constantly uses the word ââ¬Ënowââ¬â¢ as a way to make her do what he wants and he makes sure she listens because he tells her that everything should be done ââ¬Ënowââ¬â¢. He also says that life is very tough ââ¬Ëpleasures with rough strifeâ⬠¦..iron gates of lifeââ¬â¢ and that they have defeated time ââ¬Ëwe cannot make our sun stand stillâ⬠¦Ã¢â¬ ¦we will make him runââ¬â¢ The structure of the poem is very simple. It has rhyming couplets. This can allow the poem to make a number of cleverly phrased and memorable comments. The first stanza is a thesis that explains and concludes one side of the argument he is making. The second stanza is an anti-thesis that explains and concludes the other side of the argument. And the last stanza is a synthesis that is the conclusion of the whole argument he has made.
biology - how light intensity affects the rate of photosynthesis Essay
Biology Coursework à ¡V Does The Light Intensity Affect the Rate of Photosynthesis The Investigation In this experiment I will investigate the affect in which the light intensity will have on a plants photosynthesis process. This will be done by measuring the bubbles of oxygen and having a bulb for the light intensity variable. Variables The input variable which will be used in this investigation will be the light intensity (this will be a 100Watt bulb being moved closer and further away from the plant). The outcome variable which will change as a result of this experiment will be the amount of oxygen made in the experiment due to the amount of light intensity increases (causing the plant to photosynthesise more). Prediction I predict that as the input variable, the light intensity increases (the light moved towards the plant) the outcome variable, the amount of oxygen, produced from photosynthesis will be larger. Plants can absorb and use light energy because they have a green pigment, chlorophyll, contained in the chloroplasts in some of their cells. Chlorophyll allows the energy in sunlight to drive chemical reactions. Chloroplasts act as a energy transducers, converting light energy into chemical energy. So as the plant has more light the chlorophyll inside the chloroplasts can react faster absorbing in more light for food and energy. The equation for photosynthesis can help to predict the outcome of the investigation. Light Energy Carbon Dioxide + Water --------------ââ¬Å¾Ã ³ Glucose + Oxygen Chlorophyll This shows that there could be three variables in this experiment, carbon dioxide, water and light energy. So in our case the variable light energy (light intensity) will be used. The equation also shows that if there is more light energy then more glucose and oxygen will be produced. I also predict that as the light is moved closer to the plant there will be more bubbles (oxygen) produced due to the increase of photosynthesis speed explained above. So in conclusion I predict that the more light intensity there is on the plant the faster the rate of photosynthesis there will be. Fair Testing The fair testing will be carefully checked so the results do not come out to be void. The light intensity will be changed for it is the only variable used in the experiment. Though the temperature, watt of the bulb, amount of water, size of the plant and posit... ... in the chloroplasts in some of their cells. Chlorophyll allows the energy in sunlight to drive chemical reactions. Chloroplasts act as energy transducers, converting light energy into chemical energy. So as the plant has more light the chlorophyll inside the chloroplasts can react faster absorbing in more light for food and energy.à ¡Ã ¨ So this shows my prediction was correct for in my experiment and shown in my result table and graph the more light intensity there is on a plant the higher the rate of my photosynthesis will be. My prediction is very close to what I said the results will be so my prediction was correct and has been proven to be correct in my result table, graph and now explained again in my conclusion. In conclusion the experiment was carried out and had great success proving my prediction to be correct and enabling solid and valid results which were able to be put in a graph. I believe my prediction could have been more accurate or more backed up if I had made a quantitative prediction. Though what I believed would happen did happen during the experiment which helped to understand the graph and the results which led me to be able to write a thorough report on them.
Saturday, August 17, 2019
Emotional Marketing: Necessity of Todayââ¬â¢s Marketing Management
The purpose of this paper is to write an analysis of an article that discusses an aspect of marketing management. During my research I was attracted to an article by James Cooper Titled, ââ¬ËEmotional Marketing as the Basis of Your Promotionsââ¬â¢; after reading Coopers article I found Emotional Marketing to be interesting, but his article did not provide enough data to satisfy my interest in Emotional Marketing . So, rather than write about a single article, I have chosen to write about the topic of Emotional Marketing and its necessity in todayââ¬â¢s Marketing Management. Marketing mangers must understand that if the consumersââ¬â¢ emotions are addressed in the right way they could get more loyal customers. This has unlashed the approach to marketing which was termed as ââ¬Å"Emotional Marketingâ⬠(Drypen). Cooper points out that, ââ¬Å"Marketing to todayââ¬â¢s consumers is a challenging business because you are no longer listing the specifications of products and services. Instead you are meeting people on an emotional level to break into their consumer awarenessâ⬠. As part of a companyââ¬â¢s marketing strategy producers need to realize that there is a strong emotional connect between consumers / customers and the products they use. Brands that don't make emotional connections with their prospects and customers will eventually lose out to those that do. The practice of emotional marketing as it relates to value proposition is all about getting your target audience to connect with your product, service, and brand at a very basic and fundamental level ââ¬â the level of emotions. When building customer value, emotional marketing can be used in influencing customer perceived value and total customer benefit. Some examples of firms that are successful in this application can be seen with top brands such as Starbucks, Porsche, and so on. These products and services make an emotional connection with the people they serve. They have met the challenge of identifying how its products/services can connect emotionally. They have explored what type of experience their product can offer its customers and the perceived value to customer above the firmââ¬â¢s competitors. Emotional marketing can only take place once the company delivers a user experience that represents its purpose. Once the company is able to deliver on that promise, it can market the experience to consumer prospects. Companies must leverage: customer testimonials, word-of-mouth, discussion forums, and trials (marketingscoop). Ideally the company wants its products or services to deliver an experience, and gets prospects to participate along with having the experience themselves. Emotional marketing is a powerful strategy if you can deliver a strong customer experience, thus, leveraging the experience to maximize customer satisfaction in the long run. On the other hand, there are the companies that use emotional marketing when customers are having a not so positive customer experience. These companies take advantage during times of crisis and turmoil. An example of this is appealing to the public during an epidemic or natural disaster and offering short term solutions. Many times the products or services offered are not even effective, nor do they provide the experience the customer desires. Furthermore, the customersââ¬â¢ negative experience is just the opportunity that some companies are looking for to capitalize on short run profit maximization. Leveraging emotional marketing can help in evaluating and selecting market segments to exploit. If and when the marketing/promotion appeals to the emotional aspects of customers the companies, in some cases, can move toward targeting a ââ¬Ësupersegmentââ¬â¢. For example, many symphony orchestras target people who have broad cultural interests, rather than those who only regularly attend concerts (Kotler & Keller pg 229). The product appeal is more toward a cultural or emotion interest rather than that of a physiological need. Emotion acts as a catalyst in the engine of the purchase decision process. Through experience and learning, people acquire attitudes. These in turn influence buying behavior (Kotler & Keller, pg 170). This is important since favorable and unfavorable experiences trigger emotional feeling toward a product or service being marketed. Cooperââ¬â¢s article, ââ¬Å"Emotional Marketing as the Basis of Your Promotionsâ⬠only touched on promotion of the product as it appeals to emotional marketing. After further research I found that emotional marketing throughout the marketing process is important in its application to: marketing strategy, customer value, target markets, brands, market segment, customer satisfaction and purchasing decisions. In conclusion, marketing managers must understand that costumers get attracted to products which effect there feelings. Companies which want to stand above the competition have to leverage emotional marketing so as to increase market share. Effective development in emotional marketing can shift a marketing challenger or market follower to position of market leader. Thus, making emotional marketing a necessity of todayââ¬â¢s marketing management. References Cooper, J. , (Feb. 2008) Emotional Marketing As The Basis Of Your Promotions , Written for Marketinglinx. com, retrevied from the World Wide Web on 14 May 2009 at http://www. articlesbase. com/marketing-articles/emotional-marketing-as-the-basis-of-your-promotions-325335. tml Kotler, P. , & Keller, K. ,(2006), Marketing Management 13th edition, Pearson Prentice Hall. Upper Saddle River, New Jersey Drypen, (Nov. 2008),Emotional Marketing ââ¬â to Play the Emotional Tune is the Necessity of Today's Marketing, written for Drypen. com, retrevied from the World Wide Web on 14 May 2009 at http://www. articlesbase. com/authors/drypen/73887. htm Unknow n, (2009), Making an Emotional Connection with Your Customers, written for marketingscoop. com, retrevied from the World Wide Web on 14 May 2009 at http://www. marketingscoop. com/emotional-marketing. htm
Friday, August 16, 2019
Informatics Solution Proposal: Problem Identificatio Essay
It is no surprise that customer satisfaction is the primary focus for successful delivery of healthcare. The health care industry is booming with technological trends and consumer empowerment is evident. Patients are able to shop around for the best health care available at the right cost, forcing facilities to upgrade to the latest technology in order to compete. The problem is patients often get confused keeping up with different providers and different facilities. On top of that are expected to remember their medications and complete health history, along with diagnosis, different exams and lab testing. Health care costs are on the rise because of repeat tests and data is lost in the shuffle. Our goal is to find a technical solution providing patients with an easily accessible, comprehensive overview of their entire health history. The patient deserves access to their health records, health education at their fingertips, and most of an organized system to provide the best health c are possible. Our best solution is the personal health records category. Personal health information can be easily accessed online wherever internet is provided. There can be one or multiple databases that safely stores their information and with easy access, patients wonââ¬â¢t feel so frustrated having to wait for a healthcare worker. Another rationale is that personal health record systems can offer multiple functions for the patients, such as paying their medical bills, renewing their medications, and more. Designing the appropriate PHR system can provide an endless amount of functions to help meet patientsââ¬â¢ needs. Finally, a PHR can save patients and providers both time and money. PHR systems can decrease the labor needed to provide patients with information while still maintaining effective communication between providers and patients (Kaelber & Pan, 2008). Some ethical issues to consider would be protecting patient privacy. Information entered into theà iPad, even something such as calling the front desk, must go through a server (or a third party). This may compromise privacy. It could end up in the iCloud, or even be hacked. Visitors in the room may see sensitive information. Additionally, expecting an older population to use an iPad could be seen as discriminatory According to Hebda, and Czar (2013), legal issues for interactive applications of consumer health information involving PHI include protecting privacy and security of PHI. Many consumer health web sites are lack ing in protection of healthcare information. Some issues included lack of anonymity, poor protection for privacy policies and health information as well as inadequate privacy policies. Special attention will have to be made to adhere to the HON code of conduct for protecting users with the implementation of interactive health care technologies. As part of the American Recovery and Reinvestment Act of 2009, Congress directed the Federal Trade Commission (FTC) to rule on the use of electronic health information and the devices and systems used to access this information. The final ruling requires vendors of PHRââ¬â¢s and related services to notify the FTC, potential involved consumers, and associated services providers of any breach in security as this information is now to be covered by the Health Insurance Portability and Accountability Act (HIPAA) (FTC, 2009). This ruling also provides for consultation on potential privacy and security breaches between the FTC and the Department of Health and Human Services (FTC, 2009). Project Overview: The purpose of the Informatics Solution Proposal is to promote nursing studentsââ¬â¢ comfort and knowledge with informatics and technology products for the health care workplace setting. Students review the functionality of various products and select one that best meets the needs of a health care setting. Learning Teams collaborate to identify a clinical or administrative issue and propose an informatics solution. Each week, Learning Teams work on an element of this project. In Week Five, teams compile their work into a proposal appropriate for the directors of a health care organization. Project Elements: Week Two: Problem Identification Collaborate with your Learning Team to identify an issue in a health care workplace that could be resolved by implementing an informatics or technology solution. The issue could be an administrative issue or a clinical issue. Draft a letter or memo to a nursing administrator informing her or him of the clinical or administrative problem, why it is a concern, and a request for permission to propose a solution. Support your letter with at least three peer-reviewed resources. Format the letter consistent with APA guidelines for formal business correspondence. Provide an APA-formatted reference page for all resources used. Note. Do not send the letter. Week Three: General Solution Collaborate with your Learning Team to determine a category of informatics or technology that could be implemented to solve the clinical or administrative issue. Compose a 350- to 500-word summary of the benefits of selecting a product from this category of technology or informatics system. Address the following: Identify a category of informatics or technology solution that may be appropriate for the identified workplace. Note. Select a category of solution but not a specific product. Provide rationale for why this category of solution may help address the clinical or administrative problem. Describe regulatory, legal, or ethical issues this category of solution may cause or resolve. Include a minimum of three peer-reviewed references, and develop an APA-formatted reference page. Format your paper consistent with APA guidelines. Week Four: Areas of Evaluation Select two products from the category that your Learning Team identified in Week Three. For example, if you selected the category of EHRs, then identify two specific EHR products. Describe a minimum of five criteria with which to evaluate the functionality of the two products. Ease of use Clarity Time Select two or more additional features to evaluate. Include a minimum of three references. References may include product websites or other reputable sources in addition to peer-reviewed resources. Faculty approval is required for sources other than peer-reviewed resources. Provide an APA-formatted reference page for all resources used. Week Five: Specific Solution Proposal Develop a proposal in which you evaluate two specific products from the general category previously selected. The goal is to persuade the directors of the health care workplace to implement your chosen informatics solution. Address the following details: Brief description of the administrative or clinical issue Concise overview of the two products (include evaluation of all relevant features of each product) Clear explanation of why one product is chosen for implementation (not both) Two suggestions of how the chosen product could be implemented Two suggestions for how the chosen product would be evaluated after implementation (one qualitative and one quantitative) Identify a future trend in this area Develop a presentation using one of the following formats: Microsoftà ® PowerPointà ® Presentation including 15ââ¬â20 slides and speakerââ¬â¢s notes Oral presentation including appropriate visual aid (for example, a handout or brochure) Prezià ® Presentation Another format approved by your facilitator Include a minimum of seven peer-reviewed references, and develop an APA-formatted reference page. Format your proposal and reference page consistent with APA guidelines. References Federal Trade Commission. (August 17, 2009). FTC Issues Final Breach Notification Rule for Electronic Health Information. Retrieved from http://www.ftc.gov/news-events/press-releases/2009/08/ftc-issues-final-breach-notification-rule-electronic-health Hebda, T., & Czar, P. (2013). Handbook of informatics for nurses & healthcare professionals (5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Kaelber, D. & Pan, E.C. (2008). The value of personal health record (PHR) systems. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2655982/. Informatics Solution Proposal Overview
Thursday, August 15, 2019
How Did the Indsutrial Development Unite or Divide the North and the South Essay
During the Civil War, the advances of the Industrial Revolution introduced great changes in the industrial and technological development. Both the North and the South created many advances in railroad and water transportation. The Union, however, was far more advanced technologically than the Confederate states . Consequently, the North made greater and more effective use of progress in weapons, communication, transportation and medicine than South . Although the industrial development made the nation very widely known, both the south and the north were divided because their differences. The Civil War was the first modern war that helped strengthen the technology and industrial system. But their industry and technology distinguished the two sides, which represented different economic conditions. The North had developed a strong economy that was becoming day-by-day more industrialized. By the nineteenth century, large factories and organizations sprang up throughout the north. Also, the population of the country was increasing and immigrants from all over Europe came along. The North was becoming a huge success but the South was falling behind. The North was rising in a higher success rate than the South. The Union flourished more factories and more transportation. Canals were being handmade, there was an increase of labor force and there it was becoming more adequate to transport product through trains . Inventions were also becoming to life. For example, the Telegraph was becoming a extremely useful. Invented by Samuel F. B. Morse, the Telegraph was inexpensive to make and was ideal for long distance communication. The north had more advantages in growing the economy because it had twice as big as the population from the south. It had much greater man power and it had a better work force. Many factories from the north built war material to supply to the Union. However, slavery was decreasing around the 1860ââ¬â¢s and factories were pouring in by the immigrants from Europe. In fact, seven out of every eight immigrants that traveled to the U. S. settled in the North rather than the South. The economy in the North was also increasing therefore immigrants settled there to establish their own business. Northerners were far more likely to have careers in business, medicine, or education . Also, children were slightly more prone to attend school than Southern children. As for the South, the warm climate and the fertile soil made it ideal for farmers to grow significant amounts of crops. There were more abundant natural resources in the south and because agriculture was so profitable few Southerners saw a need for industrial development . There were no large cities aside from a few known places. Most of the known cities existed near shipping ports to send agricultural produce to Northern destinations. However, the South had difficulty with transportation and most products were sent by water. Only a few train tracks were located in the South. In the other hand, Southern children tended to spend less time in school and most Southern families based their teachings in gravitating toward military careers as well as agriculture . The first half of the nineteenth century was a time of expansion and improvement of transportation systems. States in the North and the Midwest chartered and built overland roads and turnpikes. The Turnpike Eraâ⬠(1790-1820) consisted of Americans relying on roads for internal transportation. Canals, such as the Erie Canal, tied New York City to the Great Lakes. Steamboats and railroads improved the movement of goods and people, forging ties that served both sides well during the Civil War. The first federal charter corporation that created the dream of the transcontinental railroad was the Union Pacific Railroad Company and the Central Pacific Company . Both of these companies gathered many immigrants, at low pay, to work massive hours to construct the railroad. However, better transportation fostered an upgrade on trade within the country and dispersed new civilization to the west. The industrial revolution created many social problems. Poverty became a growing concern, especially the fact that factory wages were scarcely adequate for family survival . Most residents experienced hunger and destitution. Among the poor, child labor was very common. Most parents forced their children to look for jobs instead of going to school for survival. Southerners often cited these factors as crimes whenever the North challenged its institution of slavery. The Industrial Revolution brought Southern landowners an invention that they adopted and embraced: The Cotton Gin. Invented by Eli Whitney, the cotton gin made slavery profitable and made cotton the nationââ¬â¢s number one export . The South also adopted the steam engine, mainly to aid the cotton gin and to use on steamships to transport cotton. Ironically, the success of the cotton gin, by fostering slavery, helped to separate the two sides of the country and bring about the Civil War. The pace of immigration also stimulated economic growth while increasing differences between North nd South. Immigrants, mostly from Europe at this time, were supplied with low-cost labor. Most immigrants lived in the North where jobs were constantly available but had no respect to the workers. The use of standard, interchangeable parts, especially the manufacturing of guns, clocks, and sewing machines , allowed the nation to advance technologically by using unskilled workers. During the Civil War, with Southern representatives of Congress gone and the Republican Party controlling the house of Congress and the presidency, ââ¬Å"the government set about to aid business and technologyâ⬠. In 1862, the Department of Agriculture was founded. It provided a national center to coordinate agricultural development and promote scientific farming. ââ¬Å"A house divided against itself cannot stand. I believe this government cannot endure permanently half-slave and half-free. â⬠This quotation was from Abraham Lincoln in 1858. Abraham Lincoln did not want the North and South to separate but for the Industry to grow bigger . In the first part of the quotation, ââ¬Å"A house divided against itself cannot standâ⬠, portrays that the United States needs to be UNITED not divided. A house needs to stand tall and not let anything else break it down. It is true that the ââ¬Å"government cannot endue permanently half-slave and half-freeâ⬠because this needs to be a united country not a haft this haft that country. Lincoln convinced others that the United States could not be this way. It had to bet glued together again and it had to abolish anything that was not right. However, throughout time, The Divided States of America was soon becoming the United States of America. After Lincolnââ¬â¢s death, three amendments were ratified that help America put back to place. The 13th amendment concluded that slavery was officially abolished . The 14th amendment granted ââ¬Å"all persons born or naturalized in the United States, ââ¬Å"to be citizens which included former slaves that were freed . The 15th amendment granted African Americans the right to vote . These three amendment helped bit by bit to repair the United States. Even though today there is still a difference in the North and South, our nation will always be together. The United States grew tremendously during the Industrial Revolution. Inventions were made, transportation was spread out, new jobs were increasing and more knowledge was diffusing. Throughout time, our population was growing and our nation got to spread out to the west to expand our land and culture. Even though our presidents may have made mistakes, we get to learn what we have done wrong and use that in our future. Our nation may have been divided for awhile but we can always retain it back. Back where it always was, united.
Wednesday, August 14, 2019
Nissan Report Essay
Company Overview Established in Yokohama, Kanagawa in 1933, Nissan Motors Co. Ltd currently manufactures vehicles in 20 countries and areas around the world, including Japan. Global unit sales in fiscal 2009 totalled 3.515 million vehicles. In addition to vehicles, Nissan also develops, manufactures and markets marine equipment. Nissan has a portfolio of two brands, NISSAN and INFINITI, worldwide. NISSAN vehicles are marketed in all major market worldwide. INFINITI was launched as a luxury car brand in North America in 1989. The INFINITI brand has since expanded to Middle East, Korea and Europe, and will continue to enter into new markets globally. Nissan builds high-quality cars that are safe and have the bold design and innovative technology to satisfy our customersââ¬â¢ needs. Vision Nissan: Enriching Peopleââ¬â¢s Lives Mission statement Nissan provides unique and innovative automotive products and services that deliver superior measurable values to all stakeholders* in alliance with Renault. Long term goal Nissan wants to continue its quest to optimize product development and deliver highly innovative technology. Today, in various countries and regions around the world, they enjoy a stellar reputation for creating truly innovative vehicles and service programs. Short term goal The world is changing, and Nissan is adapting with it. Their short term goals are to harness the power thatââ¬â¢s inside Nissan to prepare solutions that their customers will want and value, now and in the years to come. Solutions such as: electric and fuel cell vehicles that are attractive, fun-to-drive cars with the appealing benefit of zero emissions; global entry cars that make mobility more accessible and affordable for all; and Innovative technological advances that are good for the environment, enhance safety, improve dynamic performance or provide greater life-on-board satisfaction. Organisational structure Nissan places high value on transparency, both internally and externally, in its corporate management. They focus consistently on the implementation of efficient management for the purpose of achieving clear and quantifiable commitments. In line with this principle, and in accordance with Japanââ¬â¢s Company Law and its related regulations, the Board of Directors has decided on the Internal Control Systems to pursue these goals and on its own basic policy. The board continually monitors the implementation status of these systems and the policy, making adjustments and improvements as necessary. One board member has also been assigned to oversee the Internal Control Systems as a whole. Nissan has adopted a system under which the Board of Statutory Auditors oversees the Board of Directors. The Statutory Auditors attend board and other key meetings, and also carry out interviews with board members to audit their activities. The Statutory Auditors regularly receive reports on the results of inspections and plans for future audits from independent accounting auditors, as well as exchange information to confirm these reports. The Statutory Auditors also receive regular reports from the Japan Internal Audit Office, making use of this information for their own audits. The organisational structure could also be explained with the help of the following diagram Here the Board of Directors overlooks the working of the CEO and President who is Carlos Ghosn. The CEO overlooks the working of the branch managers in various locations. Each branch manager handles a groups o VP marketing, VP production, VP finance, VP Public Relations, and VP Human Resource. Organisational Behaviour Nissan is deploying various activities under the banner of Blue Citizenship, which encapsulates their desire to preserve the blue Earth and to be a corporate citizen in harmonious coexistence with people and society. Those activities range from such global issues as the environment to contributing to communities, promoting diversity and making personal mobility available to as many people as possible. SUSTAINABILITY Nissan Green Program The history of Nissan taking environmental measures goes as far back as 1947. Since 1992, abiding to our environmental philosophy ââ¬Å"Symbiosis of People, Vehicle, and Natureâ⬠, we have as an enterprise, been accelerating the activities pertaining to the said philosophy. At present we are promoting our mid-term environmental plan ââ¬Å"Nissan Green Program 2010â⬠, identifying the 3 crucial issues, and setting the ultimate goals of ââ¬Å"reducing CO2 emissionsâ⬠, ââ¬Å"cleaner (conservation of the atmosphere/water/earth) emissionsâ⬠, and ââ¬Å"resource circulation (the promoting of the 3 Rs: reduce, reuse, recycle)â⬠. We are furthering our measures to achieve these goals. The 4 optimums, Nissanââ¬â¢s Powertrain Road Map In order to steadily reduce CO2 emissions, Nissan sees the total contribution of providing truthfully effective technology at an affordable price to its clients, while at the same time swiftly propagating these technologies, as crucial. That said, we believe the ââ¬Å"4 optimumsâ⬠ââ¬â ââ¬Å"Investment in the optimum technology that fits the market needs, at the opportune moment, at the best value for the clientsâ⬠, as the basis of technology investment. Based on these 4 optimums, we will not only ultimately heighten the engine efficiency of petrol motor vehicles, but also proceed with the development andà investment of electrical vehicles which are zero-emission vehicles. Measures for a zero-emission vehicle For vehicle manufacturers, the best long-term policy that both creates demand and protects the environment, is to created a zero-emission vehicle that has no negative effects toward the environment. The Renault-Nissan Alliance sees the propagation and investment in electrical vehicles, which are zero-emission vehicles, as central to the corporate strategy, and committed to become a ââ¬Å"leader through electrical vehiclesâ⬠. The electrical vehicles that are being developed in Nissan will be introduced in the United States, Europe as well as in Japan in FY2010. By FY2012, there are plans to globally merchandise them. Lithium-ion Batteries Nissan had, at an early stage, taken interest in the development of motors, batteries, and inverters which are key technologies for electrical vehicles. Aiming to achieve the goals set forth in the ââ¬Å"Nissan Green Program 2010â⬠, we are striving to strengthen the developmental measures we have been taking up to this point. Additionally, we are working to develop technology for further practicability, and taking efforts in reducing their costs. In 2007, we established the Automotive Energy Supply Corporation (AESC) that deals with the production and sales of ââ¬Å"compact lithium-ion batteriesâ⬠. The batteries that are to be developed will be used within electrical vehicles, as well as hybrid vehicles and fuel cell vehicles. Quality At Nissan, we believe that the quality of our products allows us to build a relationship of mutual trust with our customers and is the foundation for continual growth. Product quality is far more than just the performance of Nissan vehicles. It means everything related to our car that brings satisfaction to our customers, from the moment of seeing and touching a Nissan car in the showroom to the support given by the sales staff and the post-purchase driving experience. Nissan quality also extends to after-sales inspections and repairs. We will continue to evaluate and improve all areas of our operations in order to provide the products and services that will constantly give satisfaction to our customers. Safety Shield Nissan aims to halve the number of fatal and serious injuries from accidents involving Nissan vehicles in Japan by 2015 compared with 1995. Based on analysis of real-world accidents, Nissan has been working progressively to design and engineer safer vehicles. Safety shield is an approach to provide continuous support against dangerous situations, by activating various barriers according to the circumstances, from normal driving to post-accident. We are advancing development based on even more sophisticated and proactive safety policy. PARTNERSHIP Yokohama mobility ââ¬Å"Project ZEROâ⬠In March 2009, the Renault-Nissan Alliance and Yokohama City saw an agreement over the 5-year -plan, the `Yokohama Mobility ââ¬Å"Project Zeroâ⬠ââ¬Ë, which aims to realize the ââ¬Å"environment model cityâ⬠that is promoted by Yokohama City. In order to reduce CO2 emissions, this partnership will see cooperation in disseminating eco-drive, in addition to testing guidance routes that will contribute to reducing traffic, as well as propagating electrical cars. Additionally, Nissan is in works with Tokyo University in developing a joint industry-university research concerning vehicle transport that aims for the symbiosis of urban space and nature. In terms of the evaluation and the release of information concerning this timeââ¬â¢s planned items, we are, in cooperation with Tokyo University, also furthering them. Yokohama City is planned to be one of the first markets where Nissanââ¬â¢s electrical vehicles will be supplied, similarly to the various regions throughout the world that have similar partnership agreements with the Renault-Nissan Alliance. Partnership regarding zero-emission mobility From January 2008, aiming for the realistic propagation of electrical vehicles, the Renault-Nissan Alliance concluded on the 40 cases (as of December 2009) of ââ¬Å"Partnership regarding zero-emission mobilityâ⬠along with governmental sectors, municipal sectors and other sectors. With this, we are working to prepare the social infrastructure such as by installing chargers, as well as taking into consideration benefit measures in times of purchasing the zero-emission vehicles. Through the cooperation with our partners throughout the world, we are contributing to a vehicle society that is bothà people-friendly and considerate of the environment. Sky Project In Sky Project, which has been implemented since October 2006 in partnership with non-automobile industries and in cooperation with government agencies, Nissan, with the participation of customers, has been working to reduce the number of traffic accidents and alleviate traffic congestion by using intelligent transportation system (ITS). While providing information to cut the number of encounter head accidents and reduce driving speed in school zones and other areas, we investigate the potentiality for the alleviation of traffic congestion, realized through daily use of ITS, to improve effectiveness of energy use and reduce CO2 emissions. In Beijing, China, we have been implementing Star Wings, a project to develop new transportation information system, in cooperation with Beijing Traffic Information Center (BTIC), in order to alleviate traffic congestion and improve traffic conditions in Beijing and China. Wind power Beginning in 2007, Nissan became an active ââ¬Å"Y-green partnerâ⬠when it harnessed wind-power for use in its facilities in Japan. The company, through its Yokohma plant facility and the new Global Headquarters, seeks to utilize ââ¬Å"green energy in its facilities and implement local green energy for local consumption. Since November 2005, Nissan Motor Manufacturing Ltd. (UK) has been using a wind-power facility at its Sunderland plant. Addressing the key issues of Nissan Green Program 2010, the company is reducing C02 emissions by utilizing wind derived power in its facilities worldwide. ACCESSIBILITY BUI-2 (Best usability interior-2) BUI-2 (Best Usability Interior-2) is a concept car, whose interior has been created with a focus to ââ¬Å"design the way people feelâ⬠so that all the elements can smoothly appeal to people as they engage in cars. For Nissan, three types of design ââ¬â interface design, colour and material design, and sensitivity quality design ââ¬â are broadly defined as interaction design. Through various research activities, we are making efforts to realize even more convenient and attractive interior designs. Lifecare vehicles (LVs) Nissan lifecare vehicles (LVs) help bring mobility to the elderly or those with physical disabilities. We regard LVs as an essential part of our line-up of cars rather than specialty vehicles, and we are enhancing the products and services available to them. As of the end of January 2009, in Japan there were 401 certified dealerships with LVs on display and advisory staff with expert knowledge of the vehicles, and a total of 5,520 LV advisors. There are dealerships in every prefecture of the country meeting the needs of customers and offering the chance to test-drive these vehicles. Since 2003, we have also been carrying out an annual campaign of LV trial rides for people who have only limited opportunities to get out and about, so that they too can experience the joy of mobility. COMMUNITY Corporate citizenship activities distinctive of Nissan Nissan endeavours to fulfil its role as a corporate citizen toward the realization of a sustainable society, while providing attractive products and services globally, under the vision of ââ¬Å"enriching peopleââ¬â¢s lives.â⬠We are thus advancing corporate citizenship activities in fields centered on three priority areas ââ¬â support for education, environmentally friendliness, and humanitarian assistance ââ¬â in order to contribute to the sustainability of society. We share our vision globally with Nissan employees around the world and strive to strengthen our relations with local communities by conducting activities responsive to the circumstances and needs of each country and region. Corporate citizenship in education field (Japan) Nissanââ¬â¢s corporate citizenship initiatives have been always focusing on ââ¬Å"Cultivating Future Generationâ⬠. In education field, we have many programs such as ââ¬Å"Nissan Childrenââ¬â¢s Storybook and Picture Book Grand Prixâ⬠with its long history, and ââ¬Å"Nissan Joyful Picture Book and Storybook Exhibitionâ⬠, and in addition, we started the new programs such as ââ¬Å"Nissan Monozukuri Caravanâ⬠and ââ¬Å"Nissan Design Waku-Waku Studioâ⬠, which utilize Nissanââ¬â¢s strength for those original programs. Organisational culture The diversity of Nissanââ¬â¢s employees is the driving force enabling them to meet the varied needs of their customers and to maintain sustainable growth. The employees create greater value by sharing their knowledge, based on their individual experiences and different ways of thinking, in response to the various challenges they all face. For these reasons, Nissan have made diversity a corporate strategy and strive to create an environment where all their employeesââ¬âwho numbered 169,298 at Nissan and its affiliates as of March 2010ââ¬âcan extend their individual talents to the fullest. SUPPORTING CAREER DESIGN Continually Improving Human-Resource Systems A companyââ¬â¢s employees are its most important resource. So that both Nissan and its employees can reach their full potential, they constantly work to improve our human-resource systems. The evaluation-based remuneration system used to accurately gauge employee contributions is structured in a way that motivates them to set and achieve high goals. An employeeââ¬â¢s salary is determined through a combination of performance evaluations, which measure how well the employee achieved certain goals (commitments), and competency evaluations, which measure such intangible variables as technical skill, knowledge and attitude. Support for Self-Designed Careers Nissan believes that employees should ââ¬Å"design their own careersâ⬠and actively assists their efforts to do so. Employees in Japan meet with their supervisors twice a year to discuss their performance and competency evaluations, as well as to express their ideas on how to proceed in their career path. Employees in Japan also have the chance to take on the challenge of a new position through the Shift Career System (SCS) and the Open Entry System (OES). The SCS enables employees to apply for positions in other departments and work areas that interest them regardless of whether there is a position immediately available. The OES allows them to apply for all openly advertised positions. Around 250 employees applied for approximately 100 open posts during fiscal 2009, and roughly 80 of them were successful in getting the positions they applied for. Fostering Specialized Skills Helping employees develop specialized skills over the medium to long term is vital for a company to achieve sustainable growth. They introduced the Nissan Expert Leader System as a means of strengthening and fostering further development of specialized skills in a wide range of technical and nontechnical areas like purchasing and accounting. In fiscal 2009, the systemââ¬â¢s fourth year, they focused on 91 fields of specialization, designating 42 employees as Expert Leaders and 2 management-level employees as Nissan Fellows. The Expert Leaders and Fellows make use of their specialized knowledge to contribute to Nissanââ¬â¢s business endeavours overall. In addition to sharing their knowledge with others via our corporate intranet and other communication tools, they contribute to the fostering of the next generation of experts by passing on their specialized skills in seminars and training courses. CREATING A CULTURE FOR LEARNING A Variety of Learning Opportunities As an organization that continues to grow through constant learning, Nissan supports employeesââ¬â¢ personal growth with a proactive, systematic approach to human-resource development. The act of learning is one in which people stretch themselves to develop skills that create value. They believe that a corporate culture of learning cannot exist without the motivation to take part in this value creation. The Learning Navigation system on their intranet is one means of providing employees with opportunities for learning. This system lets employees search for information whenever they wish to develop specialized skills, receive training in management techniques, participate in e-learning programs or take distance-learning courses. The site is updated regularly to provide information our employees need to increase their skills and build their careers, meeting their growing thirst for knowledge. Management Institute The Nissan Learning Center Management Institute in Hakone, Kanagawa Prefecture, was established with the aim of cultivating human resources withà the specialized skills and leadership qualities needed for future development. The institute contributes to the ongoing creation of Nissan value through a number of programs, including human-resource development seminars, which provide leadership training to pass on the companyââ¬â¢s accumulated experience and knowledge to the next generation; cultural diversity workshops; and our Consortium Program, in which they invite other global companies to take part in cross-industry exchange. Moreover, the leaders of our business activities around the world who have taken part in such programs as our Nissan Way Workshops are now active in educating fellow employees in the Nissan Wayââ¬âthe crystallization of experience and knowledge gained through our companyââ¬â¢s revivalââ¬âdemonstrating our commitment to promoting a corporate cult ure of learning. Global Training Centers With the globalization of production systems, manufacturers must ensure that all of their manufacturing sites maintain consistent standards of quality. Nissan established Global Training Centers (GTCs) at its Oppama and Yokohama Plants in Kanagawa Prefecture, Japan, and at its Sunderland Plant in the United Kingdom to educate trainers who share their knowledge at Nissan plants around the world. Trainees selected from among all employees at Nissanââ¬â¢s production facilities worldwide are brought to the GTCs to take part in the companyââ¬â¢s Master Trainer Program. Upon finishing the program they are certified as Master Trainers and charged with instructing other employees at Regional Training Centers using a globally standardized curriculum and materials. As of the end of March 2010, 466 Master Trainers were hard at work passing on their technical skills to local employees at Nissan plants worldwide. Nissanââ¬â¢s accumulated know-how has been put into audio-visual form as an educational tool, available in five different languages, for global-standards training at GTCs. They also conduct ââ¬Å"Nissan DNAâ⬠training seminars for all management-level employees at our production sites, working to strengthen skills that contribute to improved quality and lower costs and to foster the human resources that can carry out more efficient management of production operations. INTERNAL COMMUNICATION Employee Surveys Nissan carries out surveys to get employee input and suggestions for improvements, using the results to help improve the companyââ¬â¢s management quality and employee motivation. From the results of these surveys, they identify the strengths of the company as a whole and those of individual divisions, as well as areas for improvement. They then work to make improvements that will lead to the creation of a better work environment for our employees and to continued growth for the company. The results of these efforts are analyzed for the company as a whole and for each region and department. Based on these analyses, each level of management formulates and carries out action plans tailored to specific needs. Enhancing Communication Tools Nissan introduced a corporate intranet system called WIN (Workforce Integration @ Nissan) in 2005 as a tool to promote communication and information sharing. Since then they have continued to update the system with new technologies while encouraging employees to make active use of this tool for internal communication and collaborative activities. They have expanded the WIN network beyond Japan, North America and Europe to include other markets and our major business partners. They also use internal newsletters and in-house video broadcasts to provide a variety of information to be shared by all employees at Nissan production sites around the world with no difference in time. Employee-Executive Exchange Nissan holds opinion-exchange meetings involving executives and employees as a means of building trust through clear communication between these two groups, as well as among employees themselves. These meetings, held at Nissanââ¬â¢s corporate headquarters in Japan as well as the companyââ¬â¢s business offices in China, North America and other parts of the world, give executives a venue for informing employees of the current situation of the company and delivering management messages. They also provide employees with opportunities to ask questions and voice their concerns in a direct and open manner. They plan to continue these meetings as an important channel for active communication. Ethical Issues Global Educational Activities to Promote Compliance As a means of fostering compliance awareness throughout the company, Nissan has established groups and placed officers in charge of promoting compliance policy in each region where it operates. We place special emphasis on education to ensure that all employees have a correct understanding of the Code of Conduct and, as a result, make fair, transparent judgments in the course of their duties. To ensure full understanding of the code in Japan, all employees, including executives, take an elearning or video training course based on the Japanese version of the Nissan Code of Conductââ¬âââ¬Å"Our Promises,â⬠instituted in April 2004ââ¬âafter which they sign an agreement to abide by it. The revised parts of the code in fiscal 2010 were in response to legal amendments and retained all employees since fiscal 2010 to further strengthen the spirit of compliance within the company. Education programs to promote compliance are held regularly for all employees in North America, and a set of universal guidelines has been drawn up for each country in Europe. Compliance-related training is also being carried out in the General Overseas Markets based on guidelines that take into account conditions in each of those countries. Moreover, all group-affiliated companies have introduced their own codes based on the Nissan Code of Conduct. Additionally, they have created sets of internal regulations covering the global prevention of insider trading and the management of personal information. Nissan seeks to heighten awareness of compliance companywide through such measures as well as various education and training programs. Our Stance against Discrimination and Harassment Item 6 of Nissanââ¬â¢s Global Code of Conduct, ââ¬Å"Value Diversity and Provide Equal Opportunity,â⬠is our requirement to accept value and respect the diversityà to be found among our employees, business partners, customers and communities where we do business, and to reject discrimination and harassment in all their forms, no matter how minor they may be. Nissan executives and employees must respect the human rights of others, and may not discriminate against nor harass others based on race, nationality, gender, religion, physical capability, age, and place of origin or other reason; nor may they allow such a situation to go unchecked if discovered. We also work to ensure that all employees, both male and female, can work in an environment free from sexual and other forms of harassment. PEST analysis PEST analysis is a useful strategic tool for understanding market growth or decline, business position, potential and direction for operations. The use of PEST analysis can be seen effective for business and strategic planning, marketing planning, business and product development and research reports. PEST also ensures that companyââ¬â¢s performance is aligned positively with the powerful forces of change that are affecting business environment. PEST is useful when a company decides to enter its business operation into new markets and new countries. The use of PEST, in this case helps to break free of unconscious assumptions, and help to effectively adapt to the realities of the new environment. Looking at the current condition of Japan, it is difficult to mention anything about its political, economical, technological or sociocultural since there is no stability in the country at the moment, due to the natural disaster crises they are facing. SWOT Analysis Strength: 1) Global Brand: According to business Week Global Brand Scorecard Nissan is the fastest growing automotive brand. Nissanââ¬â¢s brand equity was valued at $3,108 million in 2006. Some of the companyââ¬â¢s passenger car models include Maxima, Sentra, Altima, Versa, Z Roadstar and Z Coupe. Some of its truck models are Quest, Armada, Pathfinder, Murand and Xterra. Brand strength provides competitive advantage that can offset the increasing competition. Over the last five years company has establish the global brand by focusing on the brand pyramid and dynamics that caters the silky design, the vibrant experience, the interplay between serenity and driving pleasure has reached a high level of alignment and consistency. That makes it easier to communicate about the brand and specific features of its model. 2) Renault-Nissan Alliance: The alliance has provided advantages to both companies. They can move into new markets faster and with lower costs because they donââ¬â¢t have to build new plants. (Renault builds cars in Nissanââ¬â¢s Mexico plants and Nissan uses Renaultââ¬â¢s Brazil plant and distribution networks) The companies are collaborating on building common platforms, components and engines, and each company leads engine design in their area of expertiseââ¬âRenault in diesel and Nissan in gasoline. And they have increased purchasing power because they buy components for six million cars not three as will be in the case of Nissan alone. The alliance has so far boosted the profitability, market capitalization and sales in 192 countries for both partners. CEO and president of Renault to his titles in 2005, says heââ¬â¢ll rely on the strengths of two distinct work forces: French innovation in concept stages and Japanese dedication to process in manufacturing. 3) Most fuel efficient car: Nissan is known to make the most fuel efficient cars over the years and this has become one of its major strengths in the competitive market. Due to its fuel efficient car, the demand for them has also increased over the past few years. Weakness: 1) Product Innovation time lag: Nissan launched two new or redesigned vehicles, in comparison to 14 in the three previous years. Nissan has misjudged its model strategy in the United States over the past few years. Like the other Japanese automakers, the company was a relative late-comer to the countryââ¬â¢s high-profit margin and high-volume pick-up markets. Nissanââ¬â¢s late entry meant that it has suffered from the decline in the sector as a result of rising fuel prices in Japan, While Toyota and Nissan have been well placed to benefit from a shift in emphasis in Japan market towards compact sales as a result of the Scion and Civic models respectively, Nissan at the moment has no competitive offering in this segment. However, thereà are a number of new models that should reinvigorate the companyââ¬â¢s fortunes in the United States, including the Sentra and Altima mid-size sedans, as well as its luxury-brand Infiniti G35 sedan. The company also desperately needs new offe ring in key segments in the European market. The Almera C-segment hatchback and Primera D-segment sedan are hopelessly outmoded and largely ignored by European buyers, although the new Note small multi-purpose vehicle (MPV) should provide Nissan with a sales success in Europe. 2) Lack of Diesel Technology: In the Japanese market, diesel accounts for only 0.4% of vehicles sold (Rowley, 2006). In contrast, diesel is very popular and its share in overall sales has been increasing. In the year ending 1st January 2006 the number of diesel cars sold increased by 7.5%. Some analysts believe that the diesel market will account for more than 80% of total vehicle sales in Europe by the end of 2008. Diesel technology has been improving significantly over the past decade reducing emissions, fuel consumption and cost. As Nissanââ¬â¢s home country has a low demand for diesel engines, Nissan lacks the technology and experience to produce diesel engines of comparative quality. Opportunity: 1) Asia market: Lower penetration coupled with strong rise in income levels, led to continuous jumps in car sales in markets like china and India. In fact china, followed by India is estimated to be major growth driver in the next decade. Hence it is necessary for global player to be present in these countries. Therefore all global players either have products for these markets or planning to develop products to enter into these markets. In India in year 2004-05 domestic sales of car and utility vehicles has crossed the 1 million mark. 2) Relocate its manufacturing unit to reduce cost: The Japanese car maker has stepped up their policy of producing where demand exists. Car making is an industry situated at a forefront of globalization and major player is accelerating their cross border activities. Manufacturing units in America and Europe have huge capacities in line with their vast domestic automobileà output. While this offered them the benefits of scale, the continuous sluggish growth in their local market and their inflationary increase in production cost, especially wage cost. Adoption of cost reduction measure became imperative for players to survive. China, India and Thailand have been regarded as the Low Cost Production bases with their unique offering to the outsourcers. Low cost country will provide them the global clientele and technology and also have synergetic operation. Area of opportunity for India lies in the products which have high level of design and engineering requirements, low level of auto mation and significant assembly requirement. 3) Renault-Nissan Purchasing Organization (RNPO): The RNPO, which was established in 2001 in the early stages of the alliance, was one of the key ways in which Renault-Nissan would combine their resources to create a more efficient organization. Currently Nissan and Renault share 60% of the same part and raw material suppliers. This has led Nissan to achieve greater purchasing power and has served to reduce costs and reduce the bargaining power of suppliers. There still remains significant opportunity through the RNPO to decrease costs and provide increased competitive advantage. Threats: 1) Cross-Cultural Disharmony: As Nissan and Renault become further integrated with one another, the risk of cross-cultural disharmony increases. If disharmony occurs then, as occurred at DaimlerChrysler, overall company performance may be reduced and the current strengths that the Alliance provides may become instabilities. Nissan is currently working to reduce the likelihood through its ââ¬ËBusiness Wayââ¬â¢ program but corporate and national culture takes a long time to change. 2) Rising Commodity Prices: Due to the economic expansion of China, changes in commodity prices could affect the costs incurred by Nissan. Over the past 12 months, the price of steel used in car production has risen by nearly 30% (London Metal Exchange, 2006). Nissan has taken steps to reduce the effect of rising steel prices; in 2000, Nissan began using hot dip zinc coated steel and converted to less expensive steel in 2002, which saved about $16 million per year (Nissan Motor Co., 2004). This however, has done little toà reduce the upward pressure on vehicle costs and prices. As this increase in cost has been passed on to the consumer, demand for new vehicles has reduced. This threatens Nissanââ¬â¢s viability in the region. 3) Market saturation: With overall industry sales number stagnant, if not declining in key economies term, the overall automobile industry has been significantly impacted. Due to overall market saturation, the individual company new product development strategy towards market expansion is changing from iterative year on year model changes to drastic innovation. The emergence of SUV market few years back is an evidence of how product and market innovation has changed the very composition of US auto market. Marketing Strategies TARGET MARKET Nissanââ¬â¢s target market will be the low-level income group and middle class. Whereas Infinitiââ¬â¢s target market is people looking for luxury, great driving experience with unparallel appeal. With constant awareness and education about Nissan affordability and safety features, different type of group could be acquired resulting in increase of brand loyal consumers. People are more aware and therefore, they are constantly more particular when deciding which car to purchase. With strategic advertisement, consumers can be attracted with its latest features and a new image Nissan will provide to owners. NISSAN TARGET MARKET: GEOGRAPHIC SEGMENT The major concern of Nissan is to capture all the district headquarters of the country resulting in its coverage of almost all over the country. NISSAN TARGET MARKET: PSYCHOGRAPHICS With new image Nissan will provide to its buyers, owners will feel more confident and proud considering that Nissan is an international organization with strong background resulting driving Nissan a status symbol. Also safety and comfort are big factors of considerations in a consumers mind so Nissan by focusing on these factors will attract safety and comfort conscious people. Seeing its potential, consumers will most likely shift to Nissan. NISSAN TARGET MARKET: DEMOGRAPHICS Primary Target market belongs to middle class, upper middle class and low earning income people in society, falling in income bracket of below $ 2500. Also the target will be people from 25 ââ¬â 60year old who are major automobile buyers. DISTRIBUTION STRATEGIES Basically there are two types of distribution channels available: Direct distribution and In-direct distribution PROMOTION STRATEGIES Promotion is one of the most important factors of marketing; it is done to affect the consumer behaviour in order to achieve sales and increase product image. In promotion the major task is to make consumers aware of the product and to attract consumer towards the product by highlighting the advantages of the product. Also it keeps consumers aware and well informed about productââ¬â¢s features and improvements. ENVIRONMENT RESEARCH An extensive market research will be conducted to have better idea about consumersââ¬â¢ perception about Nissan and its competitors. For this purpose Nissan will acquire services of marketing and research agencies to better analyze market environment. This will enable Nissan to learn about the consumersââ¬â¢ behaviour, how they perceive us and compare with the competitor. The media of the advertising a product is always chosen after the market environment research to get knowledge that if the target audience is interested in that mode of advertisement or not. ADVERTISING To advertise the product better and create awareness about product; Nissan will use different advertisement methods to approach the consumers. The diversity of advertisement channels will help in reaching the masses of different mindsets. Following Advertisement methods will be used: â⬠¢ Nisan will use print and electronic media to introduce the product to consumers. â⬠¢ Special events will be sponsored by Nissan. â⬠¢ Use of Billboards, flex signs etc for massive introduction of carââ¬â¢s launch. â⬠¢ Special road shows and displays will be set at dealers outlets. â⬠¢ Prize contest will be conducted to attract people towards the car. Financial Review Net sales For fiscal year 2009, consolidated net revenues decreased 10.9%, to à ¥7.517 trillion, which reflected the strong yen offsetting the increase in sales volume. Operating profit Consolidated operating profit totalled à ¥311.6 billion, compared to a negative à ¥137.9 billion in fiscal year 2008. Net income Net non-operating expenses increased à ¥69.1 billion to à ¥103.9 billion from à ¥34.8 billion in fiscal 2008. Net income reached à ¥42.4 billion, an increase of à ¥276.1 billion from fiscal year 2008. Major competitors In Asia the 3 big of the automobile industry is Nissan, Toyota and Honda. But Nissan Motors major competitor is Toyota Motor Corporation. Toyota, much larger than Nissan and possessing deeper financial pockets, was better positioned to sustain the losses incurred from the global economic downturn. Consequently, Nissan entered its ninth decade of operation facing formidable obstacles. The first financial decline came in 1991, when the companyââ¬â¢s consolidated operating profit plummeted 64.3 percent to à ¥125 billion (US$886 million). Six months later, Nissan registered its first pretax loss since becoming a publicly traded company in 1951ââ¬âà ¥14.2 billion during the first half of 1992. The losses mounted in the next two years, growing to à ¥108.1 billion in 1993 and à ¥202.4 billion by 1994, or nearly US$2 billion. To arrest the precipitous drop in company profits, Nissanââ¬â¢s management introduced various cost-cutting measuresââ¬âsuch as reducing its materials and manufacturing costsââ¬âwhich saved the company roughly US$1.5 billion in 1993, with an additional US$1.2 billion savings realized in 1994. Nissan also became the first Japanese company to close a plant in Japan since World War II and cut nearly 12,000 workers in Japan, Spain, and the United States from its payroll. Nissan also was staggering under a debt load that reached as high as US$32 billion and threatened to bankrupt the company. Only intervention from Nissanââ¬â¢s lead lender, Industrial Bank of Japan, kept the company afloat. There were some positive signs in the early 1990s to inspire hope for the future. Nissanââ¬â¢s 1993 sales increased nearly 20 percent, vaulting the car maker past Honda Motor Co., Ltd. to reclaim the number two ranking in import sales to the all-important U.S. market. Much of this gain was attributable to robust sales of the Nissan Altima, a replacement for its Stanza model, which was introduced in 1992 and marketed in the United States as a small luxury sedan priced under $13,000. To the joy of Nissanââ¬â¢s management, however, the Altima typically was purchased with various options added on, giving the company an additional $2,000 to $3,000à per car. Nissan also was encouraged by strong sales of its Quest minivan, which was introduced in the United States in 1992 and had been developed jointly with Ford Motor, which marketed its own version, the Ford Windstar. Nissanââ¬â¢s losses continued through the fiscal year ending in March 1996, cumulating to US$3.2 billion over a four-year span. The companyââ¬â¢s return to profitability in fiscal 1997 came about in part because of the cost-cutting program and in part from the yenââ¬â¢s dramatic depreciation against the dollar. Despite the return to the black, Nissan remained a troubled company. From its 1972 peak of 34 percent, the companyââ¬â¢s share of the Japanese auto market had fallen to 20 percent by early 1997. Competition from the more financially stable Toyota and Honda played a factor in this decline, but Nissan also hurt itself by failing to keep pace with changing consumer tastes both in Japan and in overseas markets. For example, Nissan was behind its rivals in adding minivans and sport utility vehicles to its product line-up, having for years dismissed these sectors as passing fads. Meanwhile, minivans, sport utility vehicles, and station wagons accounted for half of all passenger car sales in Japan by early 1997, up from just more than ten percent in 1990. In the U.S. market, the Altima lost ground to two midsized rivals, the Honda Accord and the Toyota Camry, because Nissanââ¬â¢s model was smaller and thus less desirable. In the luxury car sector, Toyotaââ¬â¢s Lexus line became the hot brand in the United States, triumphing over the Infiniti. Because of these and other factors, Nissan returned to the red for fiscal years 1998 and 1999. Although the losses were not as large as earlier in the decade, the companyââ¬â¢s continued sky-high debt loadââ¬âwhich stood at US$19.7 billion in late 1998ââ¬âdid not bode well for Nissanââ¬â¢s future. Business Strategies, Keeping Competitive Edge 1) Product Strategy To secure our profitability and sustainable growth based on our future product line up plan, in our product strategy developing process, we are monitoring the impacts of some different types of risk scenarios such as global market changes and demand deteriorations to our future profitability (COP) based on our plan. 1. Drastic decline of total global demand, past examples as reference case. 2. A demand shift between vehicle segments drastically faster than our assumptions in our mid-term planning. 3. A demand shift from the matured markets to the emerging markets drastically faster than our assumptions in our mid-term planning. We periodically monitor the impact of these scenarios to secure our future profitability and sustainable growth, and also update our future line-up plans periodically based on the results. To improve the robustness of our product line up against these risks, we take following countermeasures as our main direction when planning our product strategy. Expand availability of individual products across markets to mitigate the risk of single market demand fluctuations. Increase volume and efficiency per product through a consolidation and rationalization of the portfolio to lower the breakeven point and thereby reduce the profit risk of global Total Industry Volume declines. Prepare a more balanced product portfolio meeting needs in a broader range of markets and segments reducing reliance on specific large markets. 2) Quality of Products & Services Nissan is working on the corporate task named ââ¬Å"Quality Leadershipâ⬠which aims for achieving top level quality by FY2012. In this project, actions are carried out with numerical targets for following 4 areas. 1. Perceived quality & attractiveness: Customersââ¬â¢ impression on vehicleââ¬â¢s quality when customer looks it at a dealerââ¬â¢s show room 2. Product quality: Quality of product itself based on the experiences as an owner of the vehicle 3. Sales & service quality: Quality related to behaviour or attitude of sales staff or quality of service when inspection and maintenance 4. Quality of management: internal management quality to improve employeesââ¬â¢ motivation which supports above 3 qualities For example, target of ââ¬Å"Product qualityâ⬠is to become top level at Most Influential Indicator (MII) of each region. In order to achieve the target, it is broken down to internal indicators by model which correlate with MII. Progress of all quality improvement activities are monitored with thoseà internal indicators. All the actions are taken based on rotating PDCA cycle, such as, the progress of activities are monthly reviewed by ââ¬Å"Quality Committeeâ⬠chaired by EVP and necessary actions are decided. Total picture of ââ¬Å"Quality Leadershipâ⬠on global base is monitored and discussed at the Global Quality Meeting chaired by COO annually. 2 years passed since this project started and it is going well. We are confident that we can achieve the target by FY2012. With respect to new model project, in order to achieve the quality target of each project, milestone meetings set at each key process of design, preparation for production and production, confirm key check points, such as achievement of quality targets, adoption of measures to prevent recurrence of past problem, adoption of measures for potential risks related to new technology / new mechanism / design change. Commercial production can be started after confirmation at ââ¬Å"SOP (Start of Production) Judgment Meetingâ⬠, which confirms all issues are solved and quality target can be achieved. Final decision that the model can be sold is made at ââ¬Å"Delivery Judgment Meetingâ⬠, after confirmation of quality of commercial production and preparedness for service / maintenance. As described above, Nissan is implementing thorough quality check before new model launch. Nissan is progressing quality improvement activities also after launch by gathering quality information from markets and prompt deployment of countermeasures. In case of occurrence of safety or compliance issues, necessary actions such as recall are implemented with close cooperation with market side team based on the decision by independent process from management. Occurred incidents are deeply investigated, analyzed and feed backed to models on the way of production or development for prevention of recurrence In addition to above described activities, such as quality assurance at new model project and quality improvement activities on daily basis, the ââ¬Å"Quality Risk Managementâ⬠framework has been newly developed from FY2009.à This is the high level system to ensure successful quality management for on-going and future projects. This includes assessment of quality related risks, evaluation of risk level, assignment of responsible person based on the level and to clarify organization for follow up. These processes are implemented at ââ¬Å"Quality Risk Management Committeeâ⬠chaired by EVP twice a year. 3) Compliance and Reputation As described above, Nissan produced the Nissan Global Code of Conduct for all employees of the Nissan group worldwide. To ensure thorough understanding of the code, training and education program such as e-learning is improved and compliant situation is monitored by Global Compliance Committee. Nissan has also adopted the internal whistle blowing system (Easy Voice System). This allows any employees to submit opinions, questions, requests or suspected compliance issue directly to Nissanââ¬â¢s management. Additionally, Nissan created sets of internal regulations covering the Global Prevention of Insider Trading and the management of personal information. Nissan keeps effort to prevent reputation risk to the company by continuous implementation of such measures as various education and training programs. Conclusion As the automobile industry is booming, It is necessary to keep up with the competition. The only way to compete with the competitors is to come out with innovative technology, fuel efficient cars, and luxury looking yet affordable cars. Nissan has not only concentrated on making cars but also provided their support to various stakeholders. Its working has benefited the environment by taking many environmental initiatives such as starting the Nissan Green Program 2010. The company also has worked towards effectively and efficiently developing their employees in terms of specialisation, or giving them a work-life balance. In line with its vision of Enriching Peopleââ¬â¢s Lives, Nissanââ¬â¢s desire is to provide attractive products and services to customers worldwide while at the same time fulfilling its responsibility as a corporate citizen to help realize a sustainable society.
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